Terms of Use
Effective August 5, 2026
These Terms of Use ("Terms") govern your use of the PlainlyScan app and website (together, the "Service"), operated by PlainlyScan ("we," "us"). By using the Service you agree to these Terms. If you don't agree, please don't use the Service.
1. What PlainlyScan does
PlainlyScan uses artificial intelligence to turn photos of official mail into plain-language explanations, summaries, suggested next steps, and draft replies. It's an aid to understanding — a helpful second pair of eyes — not a replacement for reading important mail or consulting the sender.
2. PlainlyScan Pro subscription
- Price: PlainlyScan Pro is an auto-renewable subscription priced at $2.99 (USD) per month. Prices in other regions may vary and are shown in the App Store before purchase.
- Billing: Payment is charged to your Apple ID at confirmation of purchase.
- Renewal: Your subscription renews automatically each month unless it is canceled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the current period ends.
- Managing and canceling: You can manage or cancel your subscription anytime in your App Store account settings (Settings → your name → Subscriptions). Deleting the app does not cancel a subscription.
- Refunds: Purchases are processed by Apple; refund requests are handled by Apple under their policies at reportaproblem.apple.com.
- Changes: If the subscription price changes, we'll follow Apple's notice and consent rules before any new price applies to you.
3. Acceptable use
You agree to use PlainlyScan only for lawful purposes and only to process documents you have the right to access. You won't attempt to disrupt the Service, probe or bypass its security (including app-attestation protections), reverse engineer it except where the law permits, or use it to generate content that is unlawful or harms others.
4. Your content
You keep all rights to your letters and documents. By using the Service you give us the limited permission needed to process redacted letter text for the sole purpose of generating your explanations and replies, as described in our Privacy Policy. We claim no ownership of your content.
5. Our property
The PlainlyScan app, website, name, icon, and design are our property and are protected by intellectual-property laws. These Terms don't give you any right to use them except as needed to use the Service normally.
6. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We don't warrant that explanations will be accurate or complete, that scam warnings will catch every scam (or never flag legitimate mail), or that the Service will be uninterrupted or error-free.
7. Limitation of liability
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for missed deadlines, payments, penalties, or losses arising from reliance on the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.
Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.
8. Termination
You can stop using PlainlyScan at any time. We may suspend or end access to the Service if these Terms are violated or if we discontinue the Service. Sections 4–9 survive termination.
9. Governing law
These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law rules.
10. Changes to these Terms
We may update these Terms from time to time. If changes are material, we'll update the effective date above and, where appropriate, provide notice in the app. Continued use after changes take effect means you accept the updated Terms.
11. Contact
Questions about these Terms? Email netbooee@gmail.com.